Web Site Users Privacy Statement

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Privacy Statement

Who are we?

We are R Yates and Sons Limited, an English company.
Our registered address is Railway Street, Malton, North Yorkshire, YO17 7NR.

How do we use your data?

When you have purchased from us on our website, we collect your name, email address, phone number and postal address. We need to collect and handle your personal information in this way to monitor and administer the sales process. If you have registered on the website, which allows pre-filling of your details when purchasing from the website subsequent times, these details will be held also.

If you have signed up for our newsletter

If you have opted in to receive marketing communications from us, we will use your name and email address to provide you with marketing communications.

When we send you marketing emails, we rely on your consent to contact you for marketing purposes. Every email we send to you for marketing purposes will also contain instructions on how to unsubscribe from receiving them by contacting us at info@yatesonline.com or, where relevant, by following the unsubscribe link shown in every marketing communication you receive from us.

Where we Store your Data

We may store and transfer personal information within the UK. We store data in such a way where it is necessary to fulfil your requests and requirements in respect of our products and services. We never sell or share your data with other companies

How long do we retain your data for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any accounting or legal requirements.

To determine the appropriate retention period for the personal information we hold, we consider the amount, nature and sensitivity of the personal information, the risk of harm from unauthorized use or disclosure of your personal information, the reasons why we handle your personal information and whether we can achieve those purposes through other means and the applicable legal requirements.

What is your right to object under data protection laws?

You have the right to object to us handling your personal information when:

We are handling your personal information based on our legitimate interests (as described in the “How do we use your data” section above). If you ask us to stop handling your personal information in this way, we will stop unless we can show you that we have compelling grounds as to why our use of your personal information should continue.

What are your other rights under data protection laws?

You have various rights under the data protection laws, which you can exercise by contacting us. The way to do this is by email at info@yatesonline.com.

• Right of access
  You are entitled to receive confirmation as to whether your personal information is being processed by us, as well as various other information relating to our use of your personal information. You also have the right to access your personal information which we are handling.
• Right to rectification
  You have the right to require us to rectify any inaccurate personal information we hold about you.
• Right to restriction
  You can restrict our processing of your personal information where:
   -  You think we hold inaccurate personal information about you; or
   -  Where we are handling your personal information because we have a legitimate interest (as described in the “How do we use your data” section above) and are in the process of objecting to this use of your personal information.
  Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.
• Right to data portability
  You have the right to receive the personal information we hold about you in a structured, standard machine-readable format and to send this to another organization controlling your personal information.
• Right to erasure
  You have the right to require us to erase your personal information and we will do so in the following circumstances:
   -  Where we no longer need to use your personal information for the reasons we told you we collected it for;
   -  Where we needed your consent to use your personal information and you have withdrawn your consent;
   -  When you object to our use of your personal information and we have no compelling reason to carry on handling your personal information;
   -  If our handling of your personal information has broken the law;
   -  When we must erase your personal information to comply with a law we are subject to.
• Right to Complain
  You have the right to lodge a complaint with the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.

When will we change our privacy policy?

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Please check back frequently to see any updates or changes to our privacy policy.

How do you contact us with feedback?

Questions, comments and requests regarding this privacy policy are welcome and should be addressed to info@yatesonline.com.

Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Yates Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: bkey
Typical content: randomly generated number to remember the basket contents for the customers next visit
Expires: 4 weeks

Name: recent
Typical content: stores recently viewed products for display on the customers next visist
Expires: 4 weeks

Name: facebookLike
Typical content: used for promotional offers, stores whether the customer has "liked" the website on Facebook
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

• Read the Facebook privacy policy
• Read the Twitter privacy policy